Excellent service and excellent product. Ordered a new front door with side panels, we had helpful, knowledgable and patient advice. Very pleased with our new door.
Having researched composite and aluminium doors I decided to choose RK Doors for my new door and it was definitely the best decision. Karen Bowles was friendly, knowledgeable and went above and beyond to ensure I got to see the full collection and patiently explored all my options so I would be satisfied with my purchase, calling and updating me at each stage including after the fitting. Not only was it made to a high standard but the fitting was completed perfectly too, by two very professional and friendly men. They took pride in their work and left me with clean sleek lines and blended it into the surroundings giving a completely smooth finish to a previously uneven surface.
I now have a beautiful new modern and stylish door with integrated fingerprint scanner entry, which is amazing and makes my home feel totally safe. Thank you Karen and RK Doors Systems.
We searched extensively for a main entrance door for our flat. We needed a door that was a custom size, mostly glass surface to allow maximum light but also very sturdy and energy efficient and looking like a proper entrance door as opposed to a patio door. RK doors fit our requirements and provided a lot of flexibility in the configuration and a very reasonable price. It looks very high quality and feels very sturdy. We are very happy with it.
I feel that you and your team should know how impressed i am with the efficiency ,communication and decency of various people in your business of quality RK Door Systems, based in Truro. Nothing was too much trouble, from the secretary to the men that physically installed my door (Jason-installations manager and his assistant!!!). Many thanks, will definately recommend. (Pride in your work), so well done!!!!!!!
Sean and Jane In Hove
During our recent house build in Hove we were struggling to find a company to make us an oversized Contemporary front door. We found RK doors on the Internet and are so glad we did! What a fantastic and professional company to deal with and the added bonus of being local just down in Crawley.
We dealt with Karen at their showrooms who was very knowledgable but also so friendly, nothing was too much trouble for her to research for us. We were kept informed regularly by Karen of how the order was processing and due to it being an integral feature and therefore essential to the build completion, it was delivered quickly with no trouble at all. They have such a great range there that it was easy to find the exact door we were looking for and have it made to size.
We went for a Walnut door with brushed chrome accessories and it certainly is an eye catching feature on our large glass frontage.... so much so, a neighbour had already purchased a similar door from RK Doors as he liked it so much!
The absolute best thing about the door is the finger print recognition, which is surprisingly reasonably priced, and takes away the old problem of never being able to find your keys! It's easy to program lots of finger prints to save numerous keys being cut for family members and is a welcome addition to our modern home.
We really couldn't fault RK Doors or Karen for her help and will certainly do business with them again in the future.
Great product and great service by Karen who helped me out throughout the whole process from design to delivery. Highly recommend those door. They look amazing and are high end quality.
Last year we had the most amazing Black Double Fronts Doors with Glass Side Panels and LED Lights etc fitted. We are so happy with them, and get so many compliments. They are just fabulous, and transform the look of the house.
We are just in the middle of refurbishing our small Office Building, and ordered a White Front Door, which has arrived and is superb ( a bit over the top for our Office, but they are the best on the market, and maintenance free). We are delighted to have had 2 Doors from RK Door Systems now, and have no trouble recommending this excellent Company & Products to anyone - Thank you very much.
Front door arrived to South of Ireland today, on time and in perfect condition! The online door designer is great. Excellent company to deal with and pure quality doors - delighted!
Our RK door really is the smart , Karen and Ian at the crawley show room who we first met at the grand designs show were a pleasure to deal with and great at helping us choose our door . Peter the surveyer has also been very helpful and his fitting team headed up by Colin were spot on ,
The door itself really is the bentley of doors which has given a great entrance to our new extension , thanks to all at RK.
We first met Ian RK Doors in 2014 at a show in Birmingham when we were looking to replace a front door which was less then 2 years old because of persistant water leaks which the supplier could not resolve in the end we decided to cut our losses and replace this door.
We then spent a lot of time going to different shows and on the Internet for a company who could supply and fit a modern looking product that would give us the wow factor and no maintenance required during the life of the door with the highest level of security for peace of mind enter Ian who we met in Birmingham and at the time we did realise he owned the company, he spent a lot of time showing us the different designs his company manufactured and the construction of the the aluminium door panels with the insulation materials used.
Ian personally came to measure up the door and side panels when we explained the problems we had with the last supplier, some weeks later the door was delivered and installed by his 2 man team they removed the exsisting door which they cleared from site (big job) and installed our new door and side panels the standard of workmanship by the team was first class and to be honest l was very nervous about the old door being removed and any possible damage done to the surrounding area which did not happen.
Today we have had this door for 3 years and we are still very happy with our choice of supplier and design and the complements we have received shows this door has wow factor.
We purchased our RK220 front door from RK Door Systems in Truro and received excellent service. Ian showed us through the range and different options in their extensive showroom and told us about the deals he could offer. As we didn't require it for a while they were happy to order it to secure the price and held it until we were ready to fit. The installer came out prior to fitting as we had some queries which we ran through and then returned a week later to fit which was done neatly and Efficiently. The installer noticed a slight flaw in the etched glass. This was reported and shortly after a replacement arrived and was fitted with no fuss whatsoever. I wouldn't hesitate to recommend RK door systems or the products they sell.
We used DSL of Truro on our recent development of 12 luxury 2 bedroom apartments in Bude Cornwall.
The service provided was excellent and the quality and price of the 65 windows and (RK) doors were beyond are expectations. We will certainly be using DSL on our future projects which include two luxury 5 bedroom barns and a 10000 sq ft commercial unit.
Met Ian at one of the trade shows in London. We were looking for a new front door for our home that we were renovating. Ian was very helpful, gave us lots of time to look and see what we might like. Needless to say we bought our new RK door and we are thrilled with it. The two gentlemen who installed it were very friendly & polite and the quality of the product is top notch. As someone who is prone to losing keys, the finger print entry scanner is perfect for us!! We wouldnt hesitate to recommend RK doors to anyone who is looking for a new front door of high quality from a company that also has brilliant customer service.
Gary Andrew - GD Andrew Building Contractors
Newly installed door and panel supplied by RK door systems. Having installed many doors over the past years I can honestly say this has been the best. With the ekey door scan system no keys are required for our family. The only problem we have encountered is the kids fighting over who is going to be first through the door!.
From ordering to exact date of delivery it's been a top class service and I won't hesitate to recommended RK door systems to any of my customers.
From the very first contact r.k. doors have been great to work with and we are delighted with the final result. everything happened exactly s they said it would which is quite rare in this day and age. Thanks to Elliot for getting it all done so efficiently.
What Elliot not only has the best sales manner ever - he let us negotiate on a door to get us the right deal within the right time frame.
The whole company from Ian to Dom are highly professional and unlike many businesses that push with hard sales these Cornishmen are lovely! Even the backside... of the door was awesome beautiful wood look and glass front.
We will be using them againa sterling service from RK! Our new front door looks amazing, extremely well made, very high end finish. Loads of options to choose from so you can get exactly what you want. Many thanks to Elliot and team, highly recommended.
What a sterling service from RK! Our new front door looks amazing, extremely well made, very high end finish. Loads of options to choose from so you can get exactly what you want. Many thanks to Elliot and team, highly recommended.
Good communication with head office, pre-delivery site inspection and site measurement was thorough, the doors are of excellent quality and installers were helpful, polite and efficient.
We are so happy with our new front door, it looks amazing RK were really helpful from start to finish, and I will be recommending them to friends and family.
Entirely satisfactory. I chose our new front door with care after looking at a number of different sites. My wife especially liked the way you could change the door options in the selection program. This helped a lot with getting it exactly right, colours and handles etc. . The chap who came to measure the door was helpful and knowledgeable.
The installation was done on schedule and the workmen who did it made a good job, matching the cement patching that was needed for the surrounding sides. We have random stone cladding around the door, so no easy edges. I am pleased with the installation, nicely done and all cleaned away afterwards.
Marshall Double Glazing
This company has a good selection of doors and now there is a showroom local to us, its even easier than before, look forward to doing more business with you.
Totally amazing doors spoilt for choice in the end with the help from Elliot I pick a stunning front door. Thanks for all your help.
We love our new front door, it finishes the house of perfectly. Delivery was excellent,no damages at all and very helpful. Highly recommended.
I was looking for a architectural style door of high quality. R K Door Systems have several on display and I was immediately impressed with the style, quality and feel of their doors.
The company are very professional and offer good advice throughout the process of viewing, ordering and installing the door system... and with the added benefit of being very approachable and welcoming.
And to top it off.. the door looks stunning now it's fitted.
I can't recommend them enough if you are wanting a great looking and great quality product to install in your home.
I was looking for a bespoke high quality door and was struggling to find what I was looking for. I came across RK Door Systems and had a chat with them about their products etc. Both Elliot and Trish were very helpful from order through to delivery. I did my purchase with out seeing the product so took a bit of a chance... I have to say I couldn't be happier with the door... it is strong and robust, the locking mechanism is very smooth and you can really see what you pay for. Even the person who fitted the door was impressed by the quality. I would definitely use again.
Very thorough throughout the whole quotation process and answered all of our (many) questions fully. The door looks fabulous and fitted really well thanks to the easy to follow measuring guide. We get lots of lovely comments about how great the door looks! Thanks to all involved.
Excellent customer service. I am a 24hr locksmith in Brighton. I had a customer having door locking problems on Christmas eve 2017. When I arrived the door was a custom bespoke door. The lock mechanism had a fault and needed a replacement. I tried two of my suppliers who are amongst the biggest in the UK they both said this was a special direct from factory order and would take some time to supply. I informed the home owner and asked if she could tell me who supplied the door. After some quick phone calls we found out the door was supplied and manufactured by R K Door systems. I contacted them and was asked to supply photos and measurements. I was able to give them everything they asked for including the original purchase order. I dealt with Elliot and he resolved the problem with in half an hour of contact. Even better he had a brand new mechanism on the shelf and arranged dispatch straight away. He also informed me that it was under warranty and that he would send it out free of charge. This is unheard of in the window stroke door industry and showed the highest level of customer service. From this experience I would highly recommend this company as they totally care about there products and the customers..
John Paul Amos
Managing director of Warrens Brighton Limited.
Great door, good value for money and sorted any issues straight away. Would def recommend and have let all our friends know about them as well.
The door you purchase from RK Doors are not cheap but you get what you pay for. Experience with the small team was great, we went to the Grand Design show (courtesy of R K Doors) to get a feel for the quality and options available, this was much appreciated and we were subsequently able to pick and choose the design for a bespoke door that now looks great. It was great to have feedback from their design team who would suggest when options chosen did not look well cosmetically, it felt personal and was a nice touch (and they were correct!).
Beautiful door. Perfectly fitted. Great customer service. I love it!!
We had looked at many different types of front doors, but chose an RK system after visiting their showroom in Crawley. It was slightly delayed on-site because we had chosen hidden door hinges, but worth the wait. The colour match to our garage door was perfect, the door quality excellent and we get many admiring comments.
Anna Julia Ferreira
Just received the front door which was delivered on time as promised.
My client was really happy. A really great product. Excellent customer service. Would highly recommend.
Thanks to Kit and Shane & Piggy from DSL who installed 3 RK doors into my new-build in Newquay... they look stunning and the gents really went above and beyond to ensure the doors were watertight & solid. The quality of the doors is superb. Great Job!
I choose my door on 2 issues, quality and how it was fitted. There are many companies that want to sell you their doors, but not so many who spend the time and effort to fit it right......this company does. The door is excellent, well made and looks great. But the fitting team and customer services make the buying experience the factor. In short quality product, quality company, quality fitting......that's why I recommend R K Doors.
Beautiful Door, professional service from start to finish. Many thanks Nick & Sally Wood
I write to commend and thank all at R K Doors for their services and customer support in relation to the RK5130 3D Premium Profile door and side screen set that we purchased (see photo).
At the initial stages in our order there was a hiccup where a critical technical specification during the order did not translate to the door as delivered but the error was swiftly, amicably and very professionally dealt with by Ian, Elliot and Trish (thanks) in a manner that was reassuring enough for us to give RK Doors a second chance ... and I'm so glad we did. The Team at R K Doors worked with us very closely to make sure that we overcame the initial issue and that we received the premium door, screen and fittings we desired.
I should add that I am a Chartered Building Surveyor for a living well accustomed to specifying and procuring works and can honestly say that the quality of the technical detailing, materials, engineering and design in the premium product we ordered/received is amazing and the quadruple glazed door and triple glazed side-screen are fantastically thermally efficient. The custom integral letter-box also finishes it off.
The delivery process ran much more smoothly the second time and the door fitted into our new opening perfectly. Our independent contractors (not RK Doors) then fitted the door/screen but perhaps without the accuracy needed for the precision engineered (and very heavy) door resulting in it binding and not closing properly during operation, keeping it frustratingly out of use for two weeks. I also couldn't understand the German instructions that came with the door for the concealed hinge system we had ordered and so sought Ian's help.
I have to say that Ian bent-over backwards for us and sent his greatly experienced fitters Jason and Paul over to us (a very much appreciated gesture of good-will) and they had our contractors' levelling/fitting issues worked out and rectified swiftly, quickly, cleanly and with minimal fuss so that our massively heavy door operates smoothly and seems as light as a feather and the locks operate with ease....Brilliant (Thank you so much J&P!).
I am so glad that we didn't just walk away from the perfectly human and innocent original hiccup and am grateful for the reciprocal commitment and support shown by Ian and his team at R K Doors as that kind of customer support speaks volumes for the company. Ian has also shown that he is open to feedback and that too is appreciated.
Ultimately, would I recommend RK Doors? Based on our experiences that would have to be an emphatic yes. The product is superb and easily lives up to the high-end specification and the personal and dedicated service we received was brilliant (even with an initial hiccup) so much so that we shall definitely be speaking to R K Doors again when we come to replace and upgrade our two sets of patio doors in the near future.
Good luck Ian and the team with your new display venue in Broxbourne... I'll call by when it opens with some beers for the team.
I have found Elliot to be most informative, helpful and patient! I am really looking forward to my new R K door. Many thanks
Take a look at the RK door range, the product range is excellent and the service is first class, from quotation to delivery. if you are looking for a WOW entrance to your home look at the premium quality products.
I would like to thank all at R.K.Doorsystems
Right from the outset we received very sound and practical advice on which style, color and type of door to suit our new house.
Our order was delivered on time and fitted promptly with no hassle or mess.
We are delighted with the quality and the impact our new door has on the house , and have had many comments on how good it looks .
Thanks again for a great product and very good service from all concerned.
I purchased four RK doors on a new modern development having spent a long time searching for the right doors.
The advise and help I received from RK was honest and their knowledge of the product was second to none.
They were fitted by their own engineers with great effeciency and nothing was to much trouble.
Perhaps on reflection the only mistake i made was not to have the finger print entry system fitted on all the doors. I should have taken their advise but decided to fit to only one door this is a real bonus.
I would highly recommend RK doors for their reliability, knowledge, and honesty. They delivered on time fitted as promised and have given me such a lot of good advise.
The doors look superb and make a big difference to the overall appearance of the building.
QUALITY FITTINGS, QUALITY SERVICE
The external doors were especially important in my renovation plans. I didn’t want traditional or wood, but something crisp and modern. My architect recommended RK and their Truro showroom provided what I was looking for - an impressive range of stylish external doors and a huge selection of finishes and colours.
The knowledgeable and welcoming staff took time to work through my personal requirements. RK’s service was top class. Julie (Woodley) was most helpful; and professional in every way. From patiently adjusting my order (spoilt for choice!), to liaising and arranging the fittings.
The friendly team of fitters were outstanding. Their expert skills ensured my doors were fitted quickly and faultlessly. RK inspired me with total confidence and I now have, to my complete satisfaction, my perfect external doors – stunning, contemporary design, the highest quality, energy saving construction, significant peace of mind and all within budget!
A great experience from start to finish. Karen at the showroom in Crawley was very knowledgeable about all the doors and products, understood our requirements and gave friendly helpful advice when choosing our door and post box. The door arrived just before the estimated date and was delivered on time by friendly and helpful guys.
The door was easily fitted by our builder who was impressed with the quality, as were the other trades involved.
We are extremely pleased with our door and post box and will definitely be recommending RK Doors in the future.
Thank you to all the Team at RK Doors.
GD Andrew Building Contractors
Low maintenance, secure and highly insulated doors.
For cost concious buyers who demand quality and performance.
Contemporary, large range of extras, colours & finishes.
Make a real design statement, available in carbon fibre.
Lower Marston, Park Lane, St Clement, Truro, TR1 1SZ
Call 01872 222300 Fax 01872 262260
NORTH LONDON SHOWROOM (by appointment only)
Ambition Broxbourne Business Centre,
Pindar Road, Hoddesdon, Hertfordshire EN11 0BZ
Open Monday to Saturday
Call to arrange an appointment 01992 878839 or 07972 902 676
National Self Build & Renovation Centre, Lydiard Fields, Great Western Way, Swindon, SNU 8UB
Call 0345 223 4455
SUSSEX SHOWROOM (by appointment only)
71 Basepoint Business Centre, Metcalf Way, Crawley, West Sussex RH11 7XX
Call to arrange an appointment 01293 813930
CMS Doors Ltd, Unit 1, 5 Meer End, Interchange, Birstall, Leicester LE4 3EH
Call 0116 2885888 Website www.cmsdoors.co.uk
Diamond h2o Unit 3a Boucher Plaza, 4-5 Boucher Road, Belfast , BT12 6HR
Call 028 9043 4992 Website www.diamondh2o.org