Gary Andrew - GD Andrew Building Contractors
Newly installed door and panel supplied by RK door systems. Having installed many doors over the past years I can honestly say this has been the best. With the ekey door scan system no keys are required for our family. The only problem we have encountered is the kids fighting over who is going to be first through the door!.
From ordering to exact date of delivery it's been a top class service and I won't hesitate to recommended RK door systems to any of my customers.
From the very first contact r.k. doors have been great to work with and we are delighted with the final result. everything happened exactly s they said it would which is quite rare in this day and age. Thanks to Elliot for getting it all done so efficiently.
What Elliot not only has the best sales manner ever - he let us negotiate on a door to get us the right deal within the right time frame.
The whole company from Ian to Dom are highly professional and unlike many businesses that push with hard sales these Cornishmen are lovely! Even the backside... of the door was awesome beautiful wood look and glass front.
We will be using them againa sterling service from RK! Our new front door looks amazing, extremely well made, very high end finish. Loads of options to choose from so you can get exactly what you want. Many thanks to Elliot and team, highly recommended.
What a sterling service from RK! Our new front door looks amazing, extremely well made, very high end finish. Loads of options to choose from so you can get exactly what you want. Many thanks to Elliot and team, highly recommended.
Good communication with head office, pre-delivery site inspection and site measurement was thorough, the doors are of excellent quality and installers were helpful, polite and efficient.
We are so happy with our new front door, it looks amazing RK were really helpful from start to finish, and I will be recommending them to friends and family.
Entirely satisfactory. I chose our new front door with care after looking at a number of different sites. My wife especially liked the way you could change the door options in the selection program. This helped a lot with getting it exactly right, colours and handles etc. . The chap who came to measure the door was helpful and knowledgeable.
The installation was done on schedule and the workmen who did it made a good job, matching the cement patching that was needed for the surrounding sides. We have random stone cladding around the door, so no easy edges. I am pleased with the installation, nicely done and all cleaned away afterwards.
Marshall Double Glazing
This company has a good selection of doors and now there is a showroom local to us, its even easier than before, look forward to doing more business with you.
Totally amazing doors spoilt for choice in the end with the help from Elliot I pick a stunning front door. Thanks for all your help.
We love our new front door, it finishes the house of perfectly. Delivery was excellent,no damages at all and very helpful. Highly recommended.
I was looking for a architectural style door of high quality. R K Door Systems have several on display and I was immediately impressed with the style, quality and feel of their doors.
The company are very professional and offer good advice throughout the process of viewing, ordering and installing the door system... and with the added benefit of being very approachable and welcoming.
And to top it off.. the door looks stunning now it's fitted.
I can't recommend them enough if you are wanting a great looking and great quality product to install in your home.
I was looking for a bespoke high quality door and was struggling to find what I was looking for. I came across RK Door Systems and had a chat with them about their products etc. Both Elliot and Trish were very helpful from order through to delivery. I did my purchase with out seeing the product so took a bit of a chance... I have to say I couldn't be happier with the door... it is strong and robust, the locking mechanism is very smooth and you can really see what you pay for. Even the person who fitted the door was impressed by the quality. I would definitely use again.
Very thorough throughout the whole quotation process and answered all of our (many) questions fully. The door looks fabulous and fitted really well thanks to the easy to follow measuring guide. We get lots of lovely comments about how great the door looks! Thanks to all involved.
Excellent customer service. I am a 24hr locksmith in Brighton. I had a customer having door locking problems on Christmas eve 2017. When I arrived the door was a custom bespoke door. The lock mechanism had a fault and needed a replacement. I tried two of my suppliers who are amongst the biggest in the UK they both said this was a special direct from factory order and would take some time to supply. I informed the home owner and asked if she could tell me who supplied the door. After some quick phone calls we found out the door was supplied and manufactured by R K Door systems. I contacted them and was asked to supply photos and measurements. I was able to give them everything they asked for including the original purchase order. I dealt with Elliot and he resolved the problem with in half an hour of contact. Even better he had a brand new mechanism on the shelf and arranged dispatch straight away. He also informed me that it was under warranty and that he would send it out free of charge. This is unheard of in the window stroke door industry and showed the highest level of customer service. From this experience I would highly recommend this company as they totally care about there products and the customers..
John Paul Amos
Managing director of Warrens Brighton Limited.
Great door, good value for money and sorted any issues straight away. Would def recommend and have let all our friends know about them as well.
The door you purchase from RK Doors are not cheap but you get what you pay for. Experience with the small team was great, we went to the Grand Design show (courtesy of R K Doors) to get a feel for the quality and options available, this was much appreciated and we were subsequently able to pick and choose the design for a bespoke door that now looks great. It was great to have feedback from their design team who would suggest when options chosen did not look well cosmetically, it felt personal and was a nice touch (and they were correct!).
Beautiful door. Perfectly fitted. Great customer service. I love it!!
We had looked at many different types of front doors, but chose an RK system after visiting their showroom in Crawley. It was slightly delayed on-site because we had chosen hidden door hinges, but worth the wait. The colour match to our garage door was perfect, the door quality excellent and we get many admiring comments.
Anna Julia Ferreira
Just received the front door which was delivered on time as promised.
My client was really happy. A really great product. Excellent customer service. Would highly recommend.
Thanks to Kit and Shane & Piggy from DSL who installed 3 RK doors into my new-build in Newquay... they look stunning and the gents really went above and beyond to ensure the doors were watertight & solid. The quality of the doors is superb. Great Job!
I choose my door on 2 issues, quality and how it was fitted. There are many companies that want to sell you their doors, but not so many who spend the time and effort to fit it right......this company does. The door is excellent, well made and looks great. But the fitting team and customer services make the buying experience the factor. In short quality product, quality company, quality fitting......that's why I recommend R K Doors.
Beautiful Door, professional service from start to finish. Many thanks Nick & Sally Wood
I write to commend and thank all at R K Doors for their services and customer support in relation to the RK5130 3D Premium Profile door and side screen set that we purchased (see photo).
At the initial stages in our order there was a hiccup where a critical technical specification during the order did not translate to the door as delivered but the error was swiftly, amicably and very professionally dealt with by Ian, Elliot and Trish (thanks) in a manner that was reassuring enough for us to give RK Doors a second chance ... and I'm so glad we did. The Team at R K Doors worked with us very closely to make sure that we overcame the initial issue and that we received the premium door, screen and fittings we desired.
I should add that I am a Chartered Building Surveyor for a living well accustomed to specifying and procuring works and can honestly say that the quality of the technical detailing, materials, engineering and design in the premium product we ordered/received is amazing and the quadruple glazed door and triple glazed side-screen are fantastically thermally efficient. The custom integral letter-box also finishes it off.
The delivery process ran much more smoothly the second time and the door fitted into our new opening perfectly. Our independent contractors (not RK Doors) then fitted the door/screen but perhaps without the accuracy needed for the precision engineered (and very heavy) door resulting in it binding and not closing properly during operation, keeping it frustratingly out of use for two weeks. I also couldn't understand the German instructions that came with the door for the concealed hinge system we had ordered and so sought Ian's help.
I have to say that Ian bent-over backwards for us and sent his greatly experienced fitters Jason and Paul over to us (a very much appreciated gesture of good-will) and they had our contractors' levelling/fitting issues worked out and rectified swiftly, quickly, cleanly and with minimal fuss so that our massively heavy door operates smoothly and seems as light as a feather and the locks operate with ease....Brilliant (Thank you so much J&P!).
I am so glad that we didn't just walk away from the perfectly human and innocent original hiccup and am grateful for the reciprocal commitment and support shown by Ian and his team at R K Doors as that kind of customer support speaks volumes for the company. Ian has also shown that he is open to feedback and that too is appreciated.
Ultimately, would I recommend RK Doors? Based on our experiences that would have to be an emphatic yes. The product is superb and easily lives up to the high-end specification and the personal and dedicated service we received was brilliant (even with an initial hiccup) so much so that we shall definitely be speaking to R K Doors again when we come to replace and upgrade our two sets of patio doors in the near future.
Good luck Ian and the team with your new display venue in Broxbourne... I'll call by when it opens with some beers for the team.
I have found Elliot to be most informative, helpful and patient! I am really looking forward to my new R K door. Many thanks
Take a look at the RK door range, the product range is excellent and the service is first class, from quotation to delivery. if you are looking for a WOW entrance to your home look at the premium quality products.
I would like to thank all at R.K.Doorsystems
Right from the outset we received very sound and practical advice on which style, color and type of door to suit our new house.
Our order was delivered on time and fitted promptly with no hassle or mess.
We are delighted with the quality and the impact our new door has on the house , and have had many comments on how good it looks .
Thanks again for a great product and very good service from all concerned.
I purchased four RK doors on a new modern development having spent a long time searching for the right doors.
The advise and help I received from RK was honest and their knowledge of the product was second to none.
They were fitted by their own engineers with great effeciency and nothing was to much trouble.
Perhaps on reflection the only mistake i made was not to have the finger print entry system fitted on all the doors. I should have taken their advise but decided to fit to only one door this is a real bonus.
I would highly recommend RK doors for their reliability, knowledge, and honesty. They delivered on time fitted as promised and have given me such a lot of good advise.
The doors look superb and make a big difference to the overall appearance of the building.
QUALITY FITTINGS, QUALITY SERVICE
The external doors were especially important in my renovation plans. I didn’t want traditional or wood, but something crisp and modern. My architect recommended RK and their Truro showroom provided what I was looking for - an impressive range of stylish external doors and a huge selection of finishes and colours.
The knowledgeable and welcoming staff took time to work through my personal requirements. RK’s service was top class. Julie (Woodley) was most helpful; and professional in every way. From patiently adjusting my order (spoilt for choice!), to liaising and arranging the fittings.
The friendly team of fitters were outstanding. Their expert skills ensured my doors were fitted quickly and faultlessly. RK inspired me with total confidence and I now have, to my complete satisfaction, my perfect external doors – stunning, contemporary design, the highest quality, energy saving construction, significant peace of mind and all within budget!
A great experience from start to finish. Karen at the showroom in Crawley was very knowledgeable about all the doors and products, understood our requirements and gave friendly helpful advice when choosing our door and post box. The door arrived just before the estimated date and was delivered on time by friendly and helpful guys.
The door was easily fitted by our builder who was impressed with the quality, as were the other trades involved.
We are extremely pleased with our door and post box and will definitely be recommending RK Doors in the future.
Thank you to all the Team at RK Doors.
Low maintenance, secure and highly insulated doors.
Contemporary, large range of extras, colours & finishes.
GD Andrew Building Contractors
Lower Marston, Park Lane, St Clement, Truro, TR1 1SZ
Call 01872 222300 Fax 01872 262260
NORTH LONDON SHOWROOM (by appointment only)
Unit 15, Broxbourne Centre, Pindar Rd, Hoddesdon, Hertfordshire EN11 0BZ
Open Monday to Saturday
Call to arrange an appointment 01992 878839 or 07972 902 676
National Self Build & Renovation Centre, Lydiard Fields, Great Western Way, Swindon, SNU 8UB
Call 0345 223 4455
SUSSEX SHOWROOM (by appointment only)
71 Basepoint Business Centre, Metcalf Way, Crawley, West Sussex RH11 7XX
Call to arrange an appointment 01293 813930
CMS Doors Ltd, Unit 1, 5 Meer End, Interchange, Birstall, Leicester LE4 3EH
Call 0116 2885888 Website www.cmsdoors.co.uk
Diamond H2O, Unit 12a Shane Retail Park, Boucher Rd, Belfast BT12 6UA
Call 028 9066 9914 Website www.diamondh2o.org